Terms & Conditions

Last updated: 5 March 2026

1. Introduction

These Terms and Conditions ("Terms") govern your use of the Gold on the Go website and services. By making a booking or using our website, you agree to these Terms. If you do not agree, please do not use our services.

2. Our Service

Gold on the Go provides a mobile gold purchasing service, visiting customers at scheduled locations to purchase gold jewellery, coins, and other gold items.

3. Bookings

3.1 Making a Booking

To book an appointment, you must provide accurate information including your name, contact details, and vehicle registration. All bookings are subject to availability.

3.2 Booking Confirmation

You will receive a confirmation email and/or SMS once your booking is confirmed. Please ensure the details are correct.

3.3 Cancellations

You may cancel your booking at any time by contacting us. We reserve the right to cancel bookings if necessary, in which case we will notify you as soon as possible.

4. Payment and Valuation

All gold items are valued on-site by our trained specialists. Payment is made immediately upon agreement of the valuation. We reserve the right to decline any items.

5. Your Responsibilities

You agree to:

• Provide accurate and complete information when booking
• Be present at the scheduled time and location with your vehicle
• Only sell items that you legally own
• Provide valid identification when required

6. Our Responsibilities

We will:

• Arrive at the scheduled location within the agreed time slot
• Provide professional and courteous service
• Offer fair valuations based on current market rates
• Handle your personal data in accordance with our Privacy Policy

7. Limitation of Liability

To the fullest extent permitted by law, Gold on the Go shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

8. Data Protection

We process your personal data in accordance with UK GDPR and our Privacy Policy. Please refer to our Privacy Policy for detailed information.

9. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Gold on the Go and protected by copyright laws.

10. Changes to Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

For questions about these Terms, please contact us at: info@goldonthego.co.uk